Last updated: March 2026
1. Data Controller
Ark Fiduciaire SA, Boulevard Georges-Favon 26, 1204 Geneva, Switzerland (hereinafter "we" or "AX-Fiduciaire") is responsible for the processing of your personal data in accordance with the Swiss Federal Act on Data Protection (nFADP).
Contact: +41 22 566 84 21
2. Data Collected
We collect the following data:
- Contact forms: surname, first name, email, telephone, type of enquiry, message
- Online tools: data entered in our estimators and calculators (non-nominative unless you complete the associated contact form)
- Browsing: technical data (IP address, browser, pages visited) via strictly necessary cookies
3. Purposes of Processing
- Responding to your contact and quote requests
- Providing you with our fiduciary services
- Improving the operation of our website
- Complying with our legal obligations
4. Legal Basis
Processing is based on your consent (forms) and our legitimate interests (service improvement, site security).
5. Data Recipients
Your data may be transmitted to:
- Our internal team (processing of enquiries)
- Resend (transactional email delivery) — servers in the United States
- Infomaniak (hosting) — servers in Switzerland
We never sell your data to third parties.
6. Data Retention Period
Contact data is retained for 2 years from your last interaction. Data relating to ongoing mandates is retained for the duration of the mandate, then 10 years in accordance with Swiss law (retention obligation).
7. Your Rights
In accordance with the nFADP, you have the following rights:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure (within legal limits)
- Right to data portability
- Right to object to processing
To exercise your rights, contact us at +41 22 566 84 21 or via our contact form.
8. Cookies
This site uses only strictly necessary cookies for the operation of the site. No tracking or advertising cookies are used.
9. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or destruction.
10. Changes
We reserve the right to modify this policy at any time. The current version is always available on this page.